As reported by TechRadar Sony will now be allowing returns of preorders with a few rules of course. First, you can’t download it, and yes that includes pre-loading the game. However, this is good until launch if you ordered more than 14 days before launch. There is more to it and the TechRadar link provides more details, but those are the big points you need to know, most notably the don’t download it part. Best wishes and may the gaming gods bring you glory.